Shipping, returns & the good stuff

Shipping is free on all U.S. orders over $45. Under that, a flat $5 ground rate applies. Subscriptions always ship free.

Coffee is roasted fresh for you, so we can’t restock it — but our 30-day Fresh Promise means if you don’t love a bag, we’ll replace it or refund it, no shipping back required. Unopened gear can be returned within 30 days.

Whole bean stays fresh longest — grind just before you brew if you can. If not, choose the grind that matches your brewer (espresso, pour over, drip, or French press) and we’ll grind it for you.

Keep the bag sealed in a cool, dark cupboard — not the fridge or freezer. The one-way valve lets gas escape while keeping air out. Best within 30 days of the roast date.

Choose a coffee, a grind, and a delivery cadence (every 2, 4, or 6 weeks). You save 15% on every order, shipping is free, and you can skip, swap, or cancel anytime from your account.

Anytime. Skip a delivery, swap the coffee, change the cadence, or cancel entirely — no fees, no phone calls. (In this demo, subscription management is illustrative.)

Yes — the conical burr grinder carries a 1-year warranty against manufacturing defects. Reach out and we’ll sort a repair or replacement.